To: All Customers
From: Dave Brassard
Our famous ‘One Week Turnaround’ is a significant sales feature that helps you complete jobs faster, with less interruption to your life.
Certain stones have significant movement and features that allow different looks for a job, based on how we layout the pieces. Our tradition of producing the most beautiful design while minimizing seams, optimizes the use of your slab, and our designs have kept customers returning for 15 years!
We use a digital template process and Slabsmith software that drive our WaterJet CNC Saw. Slabsmith allows us to create different layouts by rearranging the pieces on the slabs to make your counter design and the seam areas, as beautiful as you have dreamed about!
If you wish to be involved in the design/layout process, it will add 2–3 days to the schedule. This includes reviewing digital photos and perhaps making changes to our suggested design.
It is important for us to know at the time of the order that you wish to approve the layout. In general we do not have flexibility in the schedule to allow the change to be made once the order has been placed. Late notice could delay an installation by a week or more.
Please help us adhere to our promised installation dates and avoid potential mistakes or delays by scheduling jobs that need slab layout approval with an appropriate turnaround time.
Thank you for your business!